Balanced Essentials Aromatherapy and Essential Oils

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Privacy Policy

Balanced Essentials is committed to respecting and protecting your privacy. We've structured our web site so that, in general, you can visit BE Essentials on the Web without identifying yourself or revealing any personal information.

Once you choose to provide us personally identifiable information (any information by which you can be identified), you can be assured that it will only be used to support your customer relationship with Balanced Essentials.

This statement is not applicable to any web sites linked to from Balanced Essentials, which must maintain their own Privacy Statements.

This statement regarding the privacy of the personally identifiable information you provide online covers the five foundation principles of fair information: Awareness, Choice, Accuracy & Access, Security, and Oversight.

Awareness

Balanced Essentials provides this Online Privacy Statement to make you aware of our privacy policy, practices and of the choices you can make about the way your information is collected and used. To make this notice easy to find, we make it available on our webpage as part of the Ordering Section.

What we collect

The types of personal information collected are used to improve our products and services, we may also ask you to provide us with information regarding your experience with our services, and more detailed contact preferences.

We will not collect any personal information from you revealing racial or ethnic origin, political opinions, religious or philosophical beliefs, association membership, or details of health, disability or sexual activity or orientation. Exceptions to this include:

  • where you have given express consent to Balanced Essentials to do so;
  • where there are reasonable grounds to believe that disclosure is necessary to prevent a threat to life or health;
  • the use is authorised by law or reasonably necessary to enforce the law; or
  • when the information is necessary for the establishment, exercise or defence of a legal claim.

How we use your personal information

Balanced Essentials uses your information to better understand your needs and provide you with a better service. Specifically, we also use your information to help you complete a transaction, to communicate back to you, to update you on service and benefits, and to personalize our web sites for you. We may request credit card details for specific transactions, but will not keep these details on file.

From time to time, we may also use your information to contact you to provide you with offers or information we think would be of particular interest. At a minimum, we will always give you the opportunity to opt out of receiving such updates. We will also follow local requirements, such as allowing you to opt in before receiving unsolicited contact, where applicable.

Who we share it with

Balanced Essentials will not sell, rent, or lease your personally identifiable information to others. Unless we have your permission or are required by law, we will only share the personal data you provide online with other Balanced Essentials entities and/or business partners who are acting on our behalf for the uses. Such Balanced Essentials entities and/or business partners, including those in other countries, are governed by our privacy policies with respect to the use of this data and are bound by the appropriate confidentiality agreements.

Data collected online may also be combined with information you provide when making other contact with Balanced Essentials.

If we wish to use any of this personal information, information or data for any purpose other than those specified above, we will not do so unless we have your express consent to do so.

Exceptions to this include:

  • where there are reasonable grounds to believe that disclosure is necessary to prevent a threat to life or health;
  • where Balanced Essentials suspects that unlawful activity is or has been engaged in and uses the personal information, information or data to investigate the suspected unlawful activity; or
  • the use is authorised by law or reasonably necessary to enforce the law. These uses may include where Balanced Essentials is required to provide information in response to subpoenas or warrants or other legal processes including requests from the Australian Stock Exchange.

Choice

Balanced Essentials will not use or share the personally identifiable information provided to us online in ways unrelated to the ones described above without first letting you know and offering you a choice. As previously stated, we will also provide you the opportunity to let us know if you do not wish to receive unsolicited direct materials (technical, marketing or other) from us and we will do everything we can to honor such requests. Local country laws and policies are applied where they differ from those in the Australia.

Your permission is always secured first, should we ever share your information with third parties that are not acting on our behalf and governed by our privacy policy.

Accuracy & Access

Balanced Essentials strives to keep your personally identifiable information accurate. We will provide you with access to your information, including making every effort to provide you with online access to your registration data so that you may view, update or correct your information at our site where it was submitted. To protect your privacy and security, we will also take reasonable steps to verify your identity before granting you access or enabling you to make corrections. To access your personally identifiable information, return to the web page where you originally entered it and follow the instructions on that web page. Certain areas of Balanced Essentials's web sites may limit access to specific individuals through the use of passwords and through providing personally data. 
Links to third party web sites on the site are provided solely as a convenience to you. If you use these links, you will leave the Balanced Essentials site. Balanced Essentials has not reviewed all of these third party sites and does not control and is not responsible for any of these sites, their content or their privacy policy. Thus, Balanced Essentials does not endorse or make any representations about them, or any information, software or other products or materials found there, or any results that may be obtained from using them. If you decide to access any of the third party sites linked to this site, you do so at your own risk.

Security

Balanced Essentials is committed to ensuring the security of your information. To prevent unauthorized access or disclosure, maintain data accuracy, and ensure the appropriate use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online. We use appropriate encryption when collecting or transferring sensitive data.

Oversight

Balanced Essentials at all times will strive to ensure the accuracy of the information it has on file related to our customers.  We will however rely on our customers to keep us informed of changes to contact details.

Other Important Items

Children's privacy

The safety of children is very important to us.  We ask that children under the age of 18 have a parent or guardian verify their submissions with Balanced Essentials. Whilst Balanced Essentials will make every reasonable effort to ensure that children's privacy and other rights are not compromised, it is ultimately the responsibility of parents to monitor their children's Internet usage.

What else you should know about privacy

Remember to close your browser when you have finished your user session. This is to ensure that others cannot access your personal information and correspondence if you share a computer with someone else or are using a computer in a public place like a library or Internet cafe. You as an individual are responsible for the security of and access to your own computer.

Please be aware that whenever you voluntarily disclose personal information over the Internet (for example: in discussion forums, via email, or in chat sites) that this information can be collected and used by others. In short, if you post personal information in publicly accessible online forums, you may receive unsolicited messages from other parties in return.

Ultimately, you are solely responsible for maintaining the secrecy of your username and passwords and any account information. Please be careful and responsible whenever you are using the Internet.

For further Privacy information, please refer to The Australian Privacy Commissioner's Web Site.

Balanced Essentials

Balanced Essentials is an Australian-owned aromatherapy company devoted to health and wellbeing, using the highest quality therapeutic essential oils in its extensive range of natural products for the face and body.

Contact

  • Post : PO Box 276, Glenorie NSW 2157, AU
  • Email : be@aroma.com.au
  • Free Call : 1800 836 826
  • Phone : (612) 9652 0555
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